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Gulf News: Thomas Kurian, Hotel Manager of our flagship Leva Hotel Mazaya Centre-Opposite Downtown Dubai
Thomas Kurian, Hotel Manager of our flagship Leva Hotel Mazaya Centre-Opposite Downtown Dubai said during the interview with Gulf News, “We are expecting the hotel market to get back to the 2019 figure of one million tourists by the end of the first quarter of 2024.”
As #DubaiExhibitions and #TradeShows are in full swing, we are positive that this will have a significant impact due to the influx of #Bleisure and #CorporateTravelers, as well as the potential return of Chinese tourists.
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Arabian Business: LEVA Hotels’ ChatGPT Insights
Thomas Kurian, General Manager at Leva Hotels discusses the potential benefits of ChatGPT, for the hospitality industry in the MENA region. The challenges faced by the industry, such as fragmented customer service and the need for operational efficiency, can be addressed by ChatGPT.
In his feature with Arabian Business, Thomas discusses how ChatGPT can provide speedy responses to customer inquiries, work as a concierge to improve hotel operations, personalize guest experiences, assist with online marketing and sales strategy, and reach a wider global audience.
He further states that while there are multiple benefits, accuracy and data privacy concerns need to be addressed and prioratised. Overall, ChatGPT has the potential to transform the industry and enhance customer satisfaction.
Shortlisted: Leading Hotel Group/Lifetime Achievement Award 2023
It is such an honor to be shortlisted as the Leading Hospitality Group and having our Founder and CEO, JS Anand nominated for the Lifetime Achievement Award from the recent Leaders In Hospitality Awards 2023 by Hotel & Catering News Middle East!
Read the full article here: https://www.linkedin.com/posts/leva-hotels-resorts_shortlist-announced-leaders-in-hospitality-activity-7043626787972464640-BKaO?utm_source=share&utm_medium=member_ios
#HospitalityRedesigned #LEVAHotels #stayLEVA #HCNAwards2023